Grand Hyatt Hangzhou, Hangzhou ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

28 Hu Bin Road, Hangzhou, China, 310006

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Twin Room Garden

Max:

3 persons

40 m²

Bed options:

2 Single beds

Shower

Air conditioning

room details

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Grand Suite

Max:

3 persons

60 m²

Bed options:

1 King-size bed

Shower

Air conditioning

room details

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King Room Garden

Max:

3 persons

40 m²

Bed options:

1 King-size bed

Shower

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Hangzhou 2.3 km

Airports

Hangzhou Xiaoshan International (HGH) 28.8 km

Train

Hangzhou Railway Station 2.5 km

Underground

Longxiangqiao300 m

Fengqi Road 1.0 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious & Clean!

“The room was impressively spacious and meticulously clean, making my stay incredibly comfortable.” view full review

Tasty Executive Lounge

“The executive lounge was a good find, offering relaxing small meals and afternoon snacks that kept me refreshed.” view full review

24-Hour Gym Access

“Access to the gym around the clock was fantastic; I loved being able to work out whenever I wanted.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Barber shop
Vending machines

Sports & Fitness

Fitness centre
Hiking

Services

Airport shuttle
Valet parking
Room service
Laundry
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Spa & Leisure

Indoor swimming pool
Spa & wellness centre
Sauna
Jacuzzi
Massage
Pool with view

Room features

Air conditioning
Mini-bar
Sitting area
Patio
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries
Bathroom telephone

Media

AM/FM alarm clock

Location

28 Hu Bin Road, Hangzhou, China, 310006

Map view

28 Hu Bin Road, Hangzhou, China, 310006

City landmarks

West Lake Scenic

West Lake

1.3 km

Hefang Street

2.1 km

Baoshi Mountain

Baochu Pagoda

2.0 km

Nanshan Road Culture Art Leisure Special Street

Orioles Singing in the Willows

1.9 km

South Yanan Road

Wushan Square

1.9 km

Park

Leifeng Pagoda; Leifeng Pagoda in the Sunset

2.9 km

Hubin Yintai

650 m

Harbour

Wulin Square

2.0 km

West of Baidi

Ping Hu Qiu Yue

2.0 km

No.89 Nanshan Road

West Lake Museum

1.5 km

No.11 Qianwangci Road

King Qian's Memorial

1.3 km

No.18 Yuanbao Street

Former residence of Xueyan Hu

2.4 km

No.65 Laodong Road

Hangzhou Stele Forest

1.4 km

Remnant Snow on the Bridge in Winter

2.0 km

Within Santanyinyue Islet

Three Pools Mirroring the Moon

2.5 km

China Academy of Art

1.9 km

Marina

Bai Causeway

3.0 km

Wulin Academy of Arts

770 m

Event hall

Tomb of Wu Song

1.6 km

Mosque

Phoenix Mosque

880 m

No.80 Beishan Road

Yue Fei Mausoleum

2.3 km

Museum

Hangzhou Museum

1.9 km

Shopping Area

Li Xing famous Plaza

650 m

Shopping Area

Lung Cheung Garment city Market

650 m

Shopping Area

Xihu times Square

760 m

Tower A

TianYang MingZhu DiXia ShangYeJie

760 m

Mall

Hubin Intime In77

760 m

Bridge

Duanqiao Canxue

2.0 km

Gushan Road

Gu Shan

3.5 km

Moon over the Peaceful Lake in Autumn

3.3 km

Nearby

Hubin Yintai

530 m

147 Nanshan Rd

Xihu Tiandi

530 m

Shopping Area

Li Xing famous Plaza

530 m

Shopping Area

Lung Cheung Garment city Market

530 m

Restaurants

28 Hubin Road

30 m

KaiYue DaTang Ba

10 m

Shangcheng District Hubin Road 28 Kaiyue Hotel 1 Floor

JiangHu Qian Sushi HangZhou XiHu

220 m

No.92 Xueshi Road

Ristorante Mulinaccio

210 m

3FNo.123,Pinghai Road

Zhi Wei Guan

430 m

No.83 Renhe Road

JiaoYe Thai Restaurant

350 m

1-2/F

Pizza Hut

500 m

ShangChengQu Dong PoLu 109Hao ShiDai Guang ChangNei

Ajisen Ramen

550 m

HuBin Road 10

1921 Lake View Restaurant

600 m

4-6/F

Shankuijia Sushi Bar

650 m

Room 103

Reviews and Ratings

Feedback from previous guests about their experience.

80%

liked the hotel and would stay again

8.0/10

Great

Rooms

8.0

Location

8.0

Service

9.0

Dining

7.0

4.5/5 based on 1085 reviews

#26 of 2,635 hotels in Hangzhou based on Tripadvisor

Chuck

United States, March 2024

8.2/10

My stay at the hotel was fantastic! The rooms had plenty of outlets to recharge gadgets and were very comfortable. The view of the lake, including the light shows, was outstanding. However, there was a slight lingering smell of stale cigarette smoke. The location is super good, very close to West Lake and the Yin Tai shopping mall, with stunning views and beautiful surrounding scenery.

Rooms

8.0

The rooms, though a bit cookie-cutter, were comfortable and offered a great view of the lake.

Service

9.0

The service was courteous, helpful, and the staff were very attentive. They made sure my requests were promptly taken care of.

Location

9.0

The hotel is just a couple steps from the gorgeous West Lake, offering breathtaking views and easy access to many attractions in Hangzhou.

Dining

7.0

The dining experience was varied and well-presented. However, the prices were a bit on the pricey side, around $40 per person.

Facilities

8.0

The facilities were well-maintained and offered everything I needed for a comfortable stay.

William

United States, December 2023

7.8/10

I had a mixed experience at this hotel. The rooms were clean and spacious, with a nice view of the West Lake, but they were also noisy at times. The service was excellent overall, with staff going out of their way to assist, although some communication issues were present. The hotel's location is convenient for visiting the West Lake but lacks nearby amenities like local stores and spas. The dining options were good with ample variety, but the price seemed a bit high for what was offered.

Rooms

8.0

The rooms were clean and spacious with a lovely outdoor space facing the West Lake, but they were noisy.

Service

9.0

The service was very kind and attentive, although there were some communication issues that could be improved.

Location

7.0

The location is perfect for exploring the West Lake, but lacks nearby amenities like local stores and spas.

Dining

7.0

The dining experience offered ample variety and quality, but the prices seemed a bit high for the overall experience.