Grand Hyatt Hangzhou, Hangzhou ➤ Reviews, Rooms & Prices 2025

Book on our site

Up to 10% cheaper

than Booking.com

Key details

About the Hotel

28 Hu Bin Road, Hangzhou, China, 310006

Boasting a striking curved façade, Grand Hyatt Hangzhou offers 5-star luxury with stunning West Lake views and extensive amenities, including a comprehensive business center and a multi-award-winning signature restaurant. The hotel features a health club and spa, along with a heated indoor pool and multiple dining options.

Rooms & Amenities

Rooms and suites at Grand Hyatt Hangzhou feature modern decor and deluxe amenities, with views over West Lake or the city. Each spacious room includes a plush king-sized bed, marble bath with separate tub and shower, and a work area with high-speed Internet access.

Dining Options

Dining options at the hotel include five onsite restaurants offering authentic cuisine from Hangzhou, Italian cuisine, and garden views. The Regency Club lounge provides continental breakfast, afternoon tea, and evening cocktails, along with complementary one-hour boardroom usage.

Leisure & Spa

Guests can unwind at the HUAN Spa, which provides various treatments, or stay active at the 24-hour fitness center featuring cardio and strength training machines. The Grand Hyatt also hosts a year-round heated indoor pool with a poolside bar.

Business & Transportation

The Grand Hyatt offers a comprehensive business center and personalized secretarial services for corporate guests. Its privileged location ensures easy access to business, shopping, and entertainment centers in the Hubin district. Longxiangqiao subway station is a 5-minute walk from the hotel.

“This hotel boasts a fantastic location right by West Lake, perfect for leisurely strolls and easy access to vibrant shopping and dining options.”view full review

View hotel on map

“Fantastic location with stunning lake views and great amenities!” view full review

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Private parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

The hotel offers a full breakfast at the price of CNY 193 per person per day.

There are no extra beds provided in a room. There are no cribs provided in a room.

Pets are not allowed.

Number of floors:8

Number of rooms:375

Former name

hyatt regency hangzhou

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

3 persons

40 m²

Bed options:

1 King Size Bed

Shower

Air conditioning

room details

Check Prices

Grand Suite

Max:

3 persons

60 m²

Bed options:

1 King Size Bed

Shower

Air conditioning

room details

Check Prices

King Room

Max:

3 persons

40 m²

Bed options:

1 King Size Bed

Shower

Air conditioning

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Center

Hangzhou 1.4 mi

Airports

Hangzhou Xiaoshan International (HGH) 17.9 mi

Train

Hangzhou Railway Station 1.6 mi

Metro stations

Longxiangqiao1000 ft

Fengqi Road3300 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Amazing Views

“The room I stayed in offered stunning views of West Lake, making my mornings truly magical.” view full review

Delicious Snacks!

“The executive lounge provided a perfect setting for a light meal and good afternoon tea that complemented my stay.” view full review

24/7 Fitness Access

“The gym was open 24 hours, allowing me to work out whenever I wanted, which helped me maintain my routine during my stay.” view full review

Accessible Comfort

“The hotel offered excellent facilities ensuring comfort for all guests, making my stay seamless and enjoyable.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Baggage storage
Elevator
Currency exchange
ATM/Cash machine
Barber shop
Vending machines

Sports & Fitness

Fitness center
Hiking

Services

Airport shuttle
Valet parking
Room service
Laundry
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs

Spa & Leisure

Indoor swimming pool
Spa & wellness center
Sauna
Jacuzzi
Massage
Pool with view

Room features

Air conditioning
Mini-bar
Sitting area
Patio
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries
Bathroom telephone

Media

AM/FM alarm clock

Location

28 Hu Bin Road, Hangzhou, China, 310006

Map view

28 Hu Bin Road, Hangzhou, China, 310006

City landmarks

West Lake Scenic

West Lake

4200 ft

Hefang Street

1.3 mi

Baoshi Mountain

Baochu Pagoda

1.2 mi

Nanshan Road Culture Art Leisure Special Street

Orioles Singing in the Willows

1.2 mi

South Yanan Road

Wushan Square

1.2 mi

Parks

Leifeng Pagoda; Leifeng Pagoda in the Sunset

1.8 mi

Hubin Yintai

2200 ft

Harbor

Wulin Square

1.2 mi

West of Baidi

Ping Hu Qiu Yue

1.2 mi

No.89 Nanshan Road

West Lake Museum

4800 ft

No.11 Qianwangci Road

King Qian's Memorial

4300 ft

No.18 Yuanbao Street

Former residence of Xueyan Hu

1.5 mi

No.65 Laodong Road

Hangzhou Stele Forest

4500 ft

Remnant Snow on the Bridge in Winter

1.2 mi

Within Santanyinyue Islet

Three Pools Mirroring the Moon

1.5 mi

China Academy of Art

1.2 mi

Marina

Bai Causeway

1.8 mi

Wulin Academy of Arts

2600 ft

Events

Tomb of Wu Song

1.0 mi

Mosque

Phoenix Mosque

2900 ft

No.80 Beishan Road

Yue Fei Mausoleum

1.5 mi

Museums

Hangzhou Museum

1.2 mi

Shopping Area

Li Xing famous Plaza

2200 ft

Shopping Area

Lung Cheung Garment city Market

2200 ft

Shopping Area

Xihu times Square

2500 ft

Tower A

TianYang MingZhu DiXia ShangYeJie

2500 ft

Mall

Hubin Intime In77

2500 ft

Bridges

Duanqiao Canxue

1.2 mi

Gushan Road

Gu Shan

2.1 mi

Moon over the Peaceful Lake in Autumn

2.0 mi

Nearby

Hubin Yintai

1800 ft

147 Nanshan Rd

Xihu Tiandi

1800 ft

Shopping Area

Li Xing famous Plaza

1800 ft

Shopping Area

Lung Cheung Garment city Market

1800 ft

Restaurants

28 Hubin Road

100 ft

KaiYue DaTang Ba

100 ft

Shangcheng District Hubin Road 28 Kaiyue Hotel 1 Floor

JiangHu Qian Sushi HangZhou XiHu

800 ft

No.92 Xueshi Road

Ristorante Mulinaccio

700 ft

3FNo.123,Pinghai Road

Zhi Wei Guan

1500 ft

No.83 Renhe Road

JiaoYe Thai Restaurant

1200 ft

1-2/F

Pizza Hut

1700 ft

ShangChengQu Dong PoLu 109Hao ShiDai Guang ChangNei

Ajisen Ramen

1900 ft

HuBin Road 10

1921 Lake View Restaurant

2000 ft

4-6/F

Shankuijia Sushi Bar

2200 ft

Room 103

Reviews and Ratings

Feedback from previous guests about their experience.

80%

liked the hotel and would stay again

8.0/10

Great

Rooms

8.0

Location

8.0

Service

9.0

Dining

7.0

4.5/5 based on 1085 reviews

#26 of 2,635 hotels in Hangzhou based on Tripadvisor

Chuck

United States of America, March 2024

8.2/10

My stay at the hotel was fantastic! The rooms had plenty of outlets to recharge gadgets and were very comfortable. The view of the lake, including the light shows, was outstanding. However, there was a slight lingering smell of stale cigarette smoke. The location is super good, very close to West Lake and the Yin Tai shopping mall, with stunning views and beautiful surrounding scenery.

Rooms

8.0

The rooms, though a bit cookie-cutter, were comfortable and offered a great view of the lake.

Service

9.0

The service was courteous, helpful, and the staff were very attentive. They made sure my requests were promptly taken care of.

Location

9.0

The hotel is just a couple steps from the gorgeous West Lake, offering breathtaking views and easy access to many attractions in Hangzhou.

Dining

7.0

The dining experience was varied and well-presented. However, the prices were a bit on the pricey side, around $40 per person.

Facilities

8.0

The facilities were well-maintained and offered everything I needed for a comfortable stay.

William

United States of America, December 2023

7.8/10

I had a mixed experience at this hotel. The rooms were clean and spacious, with a nice view of the West Lake, but they were also noisy at times. The service was excellent overall, with staff going out of their way to assist, although some communication issues were present. The hotel's location is convenient for visiting the West Lake but lacks nearby amenities like local stores and spas. The dining options were good with ample variety, but the price seemed a bit high for what was offered.

Rooms

8.0

The rooms were clean and spacious with a lovely outdoor space facing the West Lake, but they were noisy.

Service

9.0

The service was very kind and attentive, although there were some communication issues that could be improved.

Location

7.0

The location is perfect for exploring the West Lake, but lacks nearby amenities like local stores and spas.

Dining

7.0

The dining experience offered ample variety and quality, but the prices seemed a bit high for the overall experience.